Refunds & Returns
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Due to the nature of our work unfortunately custom orders & downloadable files cannot be returned or refunded.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
If you’ve done all of this and you still have not received your refund yet, please contact us.\
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us
Shipping returns
Please contact us for all returns and refund issues.
Need help?
Find the contact us link at the bottom of this page and fill out the contact form. I will get back to you as soon as I’m available. I am a one person show with a full time job so your patience is appreciated.